Ayaz Alam

1. Role Name & Department

Role: Website Focused Full Stack Developer – Cashkr

Department: Technology / Product


2. Reports To

  • Primary: IT Manager – Shahid Shaikh

  • Functional / Dotted-line:

    • Marketing Head – Pranjal Haldankar (for web funnels & campaigns)

    • SEO Specialist – Rabina Khadka (for SEO tasks)

Ayaz directly takes implementation tasks from SEO & Marketing for the website, within the agreed priority process.


3. Role Purpose (1–2 lines)

Own the Cashkr website end-to-end — frontend, SEO implementation, and CRO-related changes — while working hand in hand with Backend Person on backend APIs to ensure fast, stable, and high-converting web experiences.


4. Key Result Areas (KRAs)

KRA 1: Website Frontend Stability & Performance

Keep the website fast, responsive, and bug-free across devices and browsers.

KRA 2: SEO Implementation & Technical Web Health

Execute all SEO tasks (titles, metas, schema, internal links, content blocks, tech fixes) accurately and on time as requested by Rabina.

KRA 3: CRO & Funnel Experience (Web)

Implement and improve UX for all key web journeys:

Homepage → Device Search → Evaluation → Checkout → Order.

KRA 4: Backend Collaboration for Web Features

Work with Backend Person to integrate and consume APIs correctly, ensuring web features are reliable, secure, and aligned with business logic.

KRA 5: Tracking & Analytics Readiness (Web)

Work with Ashwini to ensure GA4/GTM events, dataLayer, and parameters are correctly implemented and tested on the website.

KRA 6: Smooth Collaboration with Design & QA

Implement designs received from Bikesh (UI/UX) and fix issues raised by Nirajan (Tester) before going live.


5. KPIs (5–8 measurable numbers)

  1. Core Web Vitals – Key Pages

    • LCP, CLS, INP for: Homepage, Device Landing, Evaluation, Checkout.

    • Example benchmark: LCP ≤ 3s on ≥ 80% of mobile sessions.

  2. SEO Task Completion Rate (Web)

    • % of SEO tickets completed within agreed SLA (e.g., same sprint or within X days).

    • Target: ≥ 85–90% per month.

  3. Average Turnaround Time for SEO / CRO Web Changes

    • Time from ticket creation (by SEO/Marketing) to deployment for small–medium web tasks.

    • Target to be defined (e.g., 2–5 working days depending on complexity).

  4. Web Bug & Issue Resolution Time

    • Average time to resolve:

      • P1 web issues (funnel broken, page not loading).

      • P2 web issues (major UX/SEO/tracking problems).

    Tracking Implementation Accuracy (Web)

    • % of GA4/GTM events firing correctly as per event master sheet (page_view, generate_lead, begin_checkout, create_order, search_device, coupon events, etc.).

    • Target: ≥ 95% in periodic checks.

  5. Release Success Rate (Web)

    • % of web deployments without rollback or critical post-release bugs.

    • Target: ≥ 95%.

  6. Number of Web Experiments / Landing Pages Shipped

    • SEO + campaign landing pages, A/B test variants, new sections per month (shows execution velocity).

  7. Open P1/P2 Web Bug Backlog

    • Maintain P1/P2 web bug count below an agreed threshold at month’s end.


6. Core Processes & SOPs Owned

Ayaz is owner / co-owner for these web-related SOPs:

  1. Website Frontend Development & Deployment SOP

    • Coding standards, branching, staging → production, pre-release checks, and rollback steps.

    • Coordinates with Backend Person where backend API changes are required.

  2. Website Change Request & Prioritisation SOP

    • How Pranjal, Rabina, CX, and Product raise tickets.

    • How tasks are estimated, prioritised, and slotted into sprints together with Shahid.

  3. Technical SEO Implementation SOP (Web)

    • Implementing meta titles, descriptions, H1/H2, schema (FAQ, Product, Organization, Breadcrumb, etc.), internal linking, image alts, canonical tags, redirects, and other SEO fixes as per Rabina’s plan.

  4. CRO & Web Funnel Implementation SOP

    • Building and updating components for:

      • Homepage sections, trust elements, CTAs, banners

      • Device & evaluation pages

      • Checkout and final price flows

    • Implement UX improvements and experiments based on inputs from Pranjal & Bikesh.

  5. Tracking & Analytics Implementation SOP (Web)

    • Implementing event & dataLayer requirements from Ashwini.

    • Testing via GA4 DebugView / GTM preview before pushing live.

  6. Web Bug & QA Handling SOP

    • Working with Nirajan to receive test reports, fix bugs, retest, and mark tickets ready to deploy.

  7. Design-to-Development Handoff SOP (Web)

    • Taking Figma/UX inputs from Bikesh and converting them into responsive, production-ready frontend components.


7. Weekly / Monthly Reporting

Weekly Reporting
To:

  • Shahid (IT Manager) — Primary

  • Pranjal (Marketing Head) — includes SEO, CRO, campaigns

  • Ashwini (Data Analyst) — Tracking specific

Format: Short Slack update post-Tuesday meeting (10-15 min)
Include:

  • Web tasks completed (SEO, CRO, tracking, bug fixes)

  • Open P1/P2 bugs

  • Blockers (API, design, approvals)

  • Top 3-5 focus for next week

Note: Pranjal Ma’am will coordinate with Rabina (SEO) on relevant updates. For technical SEO clarifications, Ayaz can directly communicate with Rabina on Slack/huddles.


Monthly Reporting

To: Shahid, Ibrahim, Pranjal, Ashwini

Format: 1–2 slides or a short section in the monthly review

Include:

  • Summary of major website improvements (UX, SEO, CRO, tracking).

  • Web health snapshot: Core Web Vitals, major bug incidents.

  • SEO/CRO implementation summary – tasks done vs planned.

  • Status of key tracking events.

  • Web priorities for next month (SEO tasks, CRO experiments, big changes).


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