Closure Script (Corporate Buyback)

Used by: B2B Sales Executive

Objective: To finalize the deal after quotation acceptance — confirm pickup, payment mode, and ensure all final steps (invoice, inspection, acknowledgment) are clearly communicated.

🎯 Purpose

Confirm all final details: device count, price, location, and payment.
Reassure professionalism and transparency.
Smoothly transition the case from Sales → Operations → Finance.

📞 Call Script – Closure Confirmation

👋 Opening:

“Hi [Name], this is [Your Name] from Cashkr.

Thank you for confirming your buyback quotation with us — I just wanted to quickly review the final details before we move ahead with the pickup and payment.”

📋 1. Confirm Final Deal Details

“So, just to confirm once more, you’ll be selling:

Device Type: [e.g., Laptops / Phones / Tablets]
Total Quantity: [XX Units]
Pickup Location: [Full Address]
Final Agreed Price: ₹[Total Amount or per-unit price range]
Payment Mode: [NEFT / RTGS / UPI Transfer / Immediate Transfer at Pickup]
Pickup Date & Time: [Agreed Date & Time]”

(Pause to let them verify and confirm.)

🔐 2. Reassure Process & Transparency

“On the day of pickup, our assigned team will visit your office for inspection.

All devices will be counted, checked against your shared list, and verified for basic condition.

Once that’s done, we’ll process your payment instantly.”

“After the pickup is completed, you can raise an invoice to Cashkr Technologies Pvt. Ltd., and we’ll share a Payment Acknowledgment Slip immediately after the transfer.”

“If your team requires data wipe certificates, we’ll issue them digitally within 48 hours of pickup.”

🚚 3. Prepare for Pickup

“Please ensure that all devices are ready and easily accessible for inspection.

If any of them are stored separately or need prior access permission, just let me know beforehand so our team can coordinate smoothly.”

“We’ll also share the pickup team’s name and contact details a day prior, so your team can coordinate directly.”

💼 4. Close the Loop Professionally

“We appreciate you choosing Cashkr for your IT asset liquidation.

Our goal is to make this process as fast, secure, and transparent as possible.

Once payment is completed, you’ll receive a payment acknowledgment and pickup confirmation for your company’s record.”

“If this process works well for your organization, we’d be happy to discuss a long-term buyback partnership for future refresh cycles too.”

📧 Email Confirmation Template

Subject: Pickup & Payment Confirmation – Cashkr Corporate Buyback

Body:

Hi [Name],

Thank you for confirming your buyback quotation with Cashkr. Please find the final details below:

🔹 Company: [Company Name]

🔹 Devices: [Laptop / Phone / Tablet etc.]

🔹 Quantity: [XX Units]

🔹 Final Agreed Value: ₹[Total Amount]

🔹 Pickup Date: [DD/MM/YYYY]

🔹 Pickup Address: [Full Address]

🔹 Payment: Instant transfer post-inspection

Once the pickup is completed and verified, kindly raise your invoice to Cashkr Technologies Pvt. Ltd.

Our finance team will process the payment instantly and share a Payment Acknowledgment Slip for your reference.

We look forward to completing this process smoothly.

Best regards,

[Your Full Name]

Corporate Buyback | Cashkr

📞 [Phone] | ✉️ [Email]

💡 Internal Notes (For B2B & Ops Coordination)

Always ensure:
- The company raises the invoice post-pickup.
- Operations team is looped in 1 day before pickup.
- Finance releases payment only after invoice receipt and pickup verification.
- Sales executive must log deal as “Confirmed – Pickup Scheduled” in tracker.
- After payment → update status as “Closed – Payment Acknowledged.”

✅ Best Practices

Double-check total quantity and models before confirming.
Never quote a fixed price without inspection (always “subject to physical verification”).
Mention payment turnaround clearly (same-day or next-day).
Maintain tone: trust-building, professional, and solution-oriented.