Review Request Script

Team: B2C Sales / CX Team

Purpose: To politely ask satisfied customers to leave a review after successful order completion.

Tone: Warm, thankful, short — sounds human, not corporate.

🗣️ English Version (Training Reference)

Agent:

“Hi [Customer Name], this is [Your Name] from Cashkr. Thank you for selling your [Device Model] with us! We hope you had a smooth experience.”

If customer sounds happy:

“That’s great to hear! It would mean a lot if you could share your feedback on the Cashkr app or Google — it helps others trust our service too.”

Closing Line:

“I’ll send you the link right after this call — it takes just 10 seconds to rate us. Thank you so much for choosing Cashkr!”

🗣️ Hinglish Version (For Real Calls)

“Hello [Name], main [Agent Name] bol raha/rahi hoon Cashkr se. Aapne apna [Phone Model] becha tha hamare platform se — ummeed hai process smooth raha?”

If customer says yes:

“Bahut accha! Agar aapko service pasand aayi ho, toh ek chhoti si request hai — please ek quick review de dijiye Google ya app par. Isse dusre logon ko bhi Cashkr pe trust milta hai.”

Closing:

“Main link bhej deta hoon, sirf 10 second lagenge. Aapka feedback hume aur better banata hai. Thank you!”

✅ Usage Notes:

Use only for customers who confirmed a good experience.
Send the review link immediately after call via WhatsApp/SMS.
Keep it short — gratitude + clear action.
Goal: build public trust through genuine reviews.