Store Offers & Promotion Script

Team: Store Onboarding / Channel Operations (B2CH)

Purpose:

To inform store partners about ongoing Cashkr promotional offers for customer exchanges and encourage them to promote these offers at their outlets.

Tone: Energetic, friendly, partnership-based — highlight benefits for both customer and store.

🗣️ English Version (Training Reference)

Opening:

“Hi [Store Owner Name], this is [Your Name] from Cashkr. I’m calling to inform you about a new Cashkr offer that can help you attract more customers and close more sales this week.”

Explain the offer:

“Cashkr is running a limited-time Exchange Boost Offer — where customers who sell their old phones through your store using the Cashkr App get extra value on their old device instantly.”

Example Offers (customize as needed):

📱 Exchange Boost Offer: “Buy a new phone and get ₹2,000 extra on your old phone value.”
💸 Festival Offer: “Get ₹1,500 instant bonus on old phone buyback if the new phone is above ₹25,000.”
🎁 Weekend Exchange Camp: “Flat ₹1,000 bonus on every buyback order placed between Friday–Sunday.”
🛍️ Cashkr Loyalty Offer: “Extra ₹500 on 3rd order from same customer (repeat exchange).”
🔋 Battery Bonus Offer: “Extra ₹1,000 if the phone is fully functional and charges properly.”

Highlight store benefits:

“These offers help you:

✅ Convert more walk-in customers.

✅ Increase new phone sales easily.

✅ Earn more commission as exchange volume grows.”

Add excitement & urgency:

“It’s a limited-time campaign — valid till [Date]. We already have stores in [City] promoting this offer and getting great response.”

Call to action:

“Would you like to activate this offer for your store? I’ll just need to confirm your details and send you the new offer poster and communication pack for your counter.”

If store says yes:

“Perfect! You’ll receive the digital poster and app notification today. Just display the poster at your counter and inform every customer who’s buying a new phone that Cashkr is giving an instant buyback bonus.”

If store says they’ll think:

“No worries sir, I’ll send you the offer details on WhatsApp — you can go through it. It’s really helping other stores increase footfall.”

🗣️ Hinglish Version (For Real Calls)

“Hello sir, main [Name] bol raha/rahi hoon Cashkr se. Aaj ek special offer ke baare me batana tha jo aapke store ke liye kaafi useful hai — isse aapke naya phone sales aur customer exchange dono badhenge.”

Offer explain karte hue:

“Abhi Cashkr par chal raha hai Exchange Boost Offer — jisme customer ko milta hai extra value apne old phone par, jab wo aapke store se naya phone leta hai.”

Example Offers:

“Buy new phone aur paaiye ₹2,000 extra apne old phone ke price par.”
“Festive bonus ₹1,500 on any old phone if new phone above ₹25,000.”
“Weekend offer — har buyback par ₹1,000 extra, Friday se Sunday tak.”
“Repeat customer ke liye ₹500 loyalty bonus.”
“Working battery phones par ₹1,000 extra bonus.”

Store benefits:

“Isse aapke store par customers khud aayenge, aapko phone exchange karwana easy ho jaayega, aur Cashkr end of day me payment aur pickup handle karega.”

Closing:

“Kya aap chahte hain ki main aapke store ke liye yeh offer activate kar du? Main WhatsApp par aapko poster aur details bhej deta hoon.”

If yes:

“Great! Offer aaj se active ho jaayega, poster aapke counter ke liye bhej raha hoon — bas customers ko batana hai ki Cashkr ke through extra value mil raha hai.”

✅ Usage Notes:

Always call stores 1 day before offer launch.
Send digital posters (JPEG or A4 print) via WhatsApp immediately after call.
Mention validity dates and ensure associate updates store tracking sheet (Offer Active ✅).
Follow up mid-offer to track store engagement.